Your Pet Portal Is the Doorway to Better Pet Care

Pet Portal is a great way to manage your pet’s care at your convenience. Loomis Basin Veterinary Clinic hopes that you will set up an account so that you can access our practice anytime, anywhere. Once you’re signed up you can:

• Stay current on your pet’s health appointment schedule
• Request prescription refills
• Ask questions
• Get reminders about upcoming and overdue wellness exams and vaccinations
• Receive e-cards on your pet’s birthday

Log into your Pet Portal

Signing up is easy! Try it today.

Do you have more questions?

What exactly is a Pet Portal?

A Pet Portal is a private website that gives you secure online access to your pet’s health information. We provide Pet Portals free of charge to all nonreferred clients who have active email addresses.

How can I get a Pet Portal?

Just give us your email address and you’ll receive an invitation and password by email.

Here’s how you can get your Pet Portal:

• Click the "Get a Portal!" link.
• During a visit to our hospital just give the receptionist your email address.
• Call us on the phone and give us your email address.

Once you provide us with your email address, you’ll receive your password by email.

How do I view my Pet Portal?

You view your Pet Portal by visiting our website and using your email address and password to sign in.

What do you do with my email address?

We use your email address as your Pet Portal sign-in name. You have the option of receiving your pet’s service reminders (vaccinations, exams, and so on) by email.

We also use email addresses to contact clients about practice updates and important health news, including our client newsletter.

If you prefer not to receive emails from us, you can use your Pet Portal to change your email preferences. You will still be able to use your Pet Portal, even if you choose not to receive emails from us.

Do you sell your mailing list?

We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services through email that we believe are beneficial to our patients. We do not disclose any other personal information.

How much do Pet Portals cost?

Pet Portals is a service we provide free of charge to all nonreferred clients with active email addresses.

What can I do with my Pet Portal?

You can use your Pet Portal to manage your pet’s health care and medication schedule, communicate with us online, and learn more about your pet’s individual health and life-stage issues.

If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know.

Do I need a separate Pet Portal for each pet?

No! Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital.

How secure is my Pet Portal?

Your Pet Portal resides on a secure server protected by a firewall. Other Pet Portal users cannot access your personal information.

Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it is impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet’s information.